Is it really difficult to do foreign trade now?

Let me tell you a story. It is not a story either, because it is my own experience, but in my opinion it is representative.

Is it really difficult to do foreign trade now?
Is it really difficult to do foreign trade now?

Recently, I was inquiring for a product, and it took me 12 days to push the price up, and the price was twice that of my peers. The price of the identical product, which is 1688, was 26 yuan in the domestic trade department of their company.

But through Ali International Station, they were asked by the foreign trade department for an inquiry, and the price they got was 8.50 US dollars. Moreover, this foreign trade salesman did not quote FOB, and still gave me an EXW price when I specifically asked for FOB price. What’s the use? After this incident, I was feeling that the differences in individual abilities are really different. Even the difference of thinking is a long distance.

01. A tiring inquiry Let me tell you the whole story. I posted my original mail, leaving behind the product and company information. Let’s take a look:

Dear Kerry, My name is Timothy. I’m in charge of animporting company in the US.

I’m looking for a xxx which matched yourItem No. aaa via Alibaba. Could you send us the offer sheet with FOB price and MOQ?

We are about to use our logo and packagingdesigning. And the items will be delivered to Canada by sea.

Regards, Timothy G.

I wrote this email, but I used the name and email of the American partner. Because this supplier may know me, it can’t make inquiries and communicate in my own name. It is better to use Laomei. Moreover, this is not a virtual person. People can be found on facebook and linkedin. The company’s website is also real, so the other party won’t doubt that it’s the same price or something because they can’t find anyone.

As a result, maybe this Kerry is the supervisor and there is no news. When I waited until the third day and there was no reply, I followed up the mail. The other party didn’t reply either, but forwarded it directly to the mailbox called Mia and copied it to me, but there was not a word in the content. I looked at the email suffix, well, it should be his colleague, because the email suffix is the same. The Mia, when I was waiting for a reply, did not have any news either. Then I will continue to write an email to Mia asking if she is in charge of this project. Can you give me an offer?

I waited for another two days. On the fifth day, Miss Mia gave me a reply. At first, it was a lot of bad self-introductions. I was not interested in reading it, and the grammar, words and paragraphs were full of loopholes. After I skipped four or five paragraphs and wanted to look at the price, I found that there was no price but a dozen questions, such as:

What kind of company are you?

Is it an importer or a retailer?

Which market do you do?

What is your annual purchasing volume?

What kind of payment method can you accept?

Wait, wait, wait, wait. A lot of 100,000. Why …

Does everyone feel familiar? Have you seen it in the book “foreign trade expert 2”? Yes, I said and said, stressed and stressed, there are still many salesmen who like to think they are beating their heads and negotiating, and like to negotiate by checking accounts, which is the most repugnant way for customers. What can I say? Ok, I’ll be patient and answer your questions one by one. But after the reply, there was no further comment.

After waiting for a little over 4: 30 p.m. the next day, I finally received an email from Mia. Thank you for your reply, and then sent two pictures to ask me if I need the price of this product. Tears filled my eyes immediately. I waited for six days and finally got down to business. I will reply by email every second. Yes, this is the product. Please quote me and inform MOQ. As a result, Mia disappeared again. I later learned that the factory closed at 4: 30, so even if I returned, the other party would have to reply to me the next day.

On the seventh day, it was OK. Mia at least returned to me. What I said was that the minimum order quantity was 1000pcs. Is that acceptable? Is there anything to change? Are there any special requirements? Can you send her a look at logo and packaging?

I suddenly felt dizzy.

Classmate, I need to know your price first. I need to judge according to the price to make my sales plan and then push back the purchase plan. Besides, I haven’t seen any samples. How can designers make logo and packaging specifically? How do you know if there are any details to change? Oh, no, I’m confused. I didn’t get the price. What sample? At least know the price.

When I saw Mia reply to me, it was 4: 30 p.m. I suddenly felt a little cold and worried that there would be no one else today. I wrote an email in the past and told her that there was no problem with the minimum order quantity, but according to the specific situation, the project manager and designer should study the samples before deciding what to do next.

So now, just according to your existing product quotation, without any changes, the existing packing method can be used. Sure enough, she is off duty, and I have to wait until the next day.
On the eighth day, there was no reply. I wrote an email with the content Re-send and no news. On the ninth day, there was still no reply. On the 10th day, when I really picked up the phone to call, Mia’s mail arrived late. The text is still a mess of English, but at least I found a core sentence that reads:

Please check our offer sheet in attachment.

Surprisingly, this sentence even has no grammatical errors, which is really rare. However, when I clicked the attachment, it was a pdf document, which immediately made me feel very weak.

First, the file is generated by excel or word, but obviously there is no page setup. When it was converted into pdf, there was no adjustment in the horizontal and vertical directions. As a result, only half or even more than half of the original form was found, and the key price information at the back was lost.

Second, she quoted me EXW price. As we all know, a small commodity, not raw materials and bulk equipment, what is the significance of EXW price? Even if you quote me $5 now, I don’t know at all what additional fees you will have to pay and what the final price will be. I am not sure how to confirm the order.

Third, the payment method. I don’t know if they are whimsical or have taken my course, but they are not good at learning. Their method of payment, incredibly set up a gradient payment, require orders below $50,000, 70% deposit, the balance paid before delivery; 50% deposit for orders of 50,000 to 100,000 dollars, and the balance shall be paid before delivery; For orders above $100,000, the deposit shall be 30%, and the balance shall be paid before delivery.

Fourth, fifth, sixth, I am too lazy to write one by one. Anyway, there are a lot of problems.

I replied to the email and told her that there was no price in the file. Was the page not set up when the pdf was generated? Please resend me. The other party estimated to be off duty again. The next day, that is, the 11th day in total, Mia’s reply came.

However, the quotation was not reissued to me, only a few words were written in the email:

Sorry, I didn’t pay attention when making the documents. Our FOB price is 8.50 US dollars.

I’m on the verge of madness, can’t you reissue the quotation? You wrote me $8.50, but your original quotation sheet was incomplete, not only the price was not available, but the packing materials in front of it were all cut off, and none of them were available.

Moreover, according to my experience, this price is obviously problematic and ridiculously expensive. I’ll fill in another email and ask her to still send me an offer sheet. I need to confirm the details with my colleagues, so it’s more convenient. At this time, she was very frank and replied to me directly. She will give me the quotation as soon as possible. This “as soon as possible”, and as soon as possible to the next day, that is, the 12th day, just sent me the quotation. There is no adjustment on the content, only the page is set up.

I also wonder why it is necessary to wait until the next day to send it to customers. Isn’t this something that can be done in a minute?

Why can’t you do foreign trade well?

When I discussed the matter with my assistant and forwarded the mail to her, her instinctive reaction was: the price is wrong, too high.

Then I looked at me with disdain. I knew her subtext was: “boss, what are you doing? It took 12 days to get a broken price, or a meaningless EXW price? ”

The following afternoon, the assistant came to report to me that their best price was 26 RMB including tax, FOB to the port, and they came with samples in their hands. I hurriedly asked, how to do it? She said that she searched the company through Baidu and found that there was still a domestic station for Ali, that is 1688.

She went in through the website, found the phone, called and asked the price, saying that she was a micro-trader, selling in circles of friends. After getting the basic price, we added WeChat to each other. Some additional information, pictures and packing quantity were all asked by WeChat. Later, I transferred 500 sample fees and asked the other party to send three samples. Shun Feng paid for them and solved the problem perfectly. This is the level, push the problem forward and solve it quickly, and the three axes will achieve the goal. Directly to a full moisture of $8.50, into 26 yuan.
All right, she performed meritorious service, rewarded her with an afternoon tea, and asked me for reimbursement.
However, this matter has given me a lot of inspiration, that is, most foreign trade enterprises have ever thought about whether there is something wrong with them when they complain that orders are difficult to do and customers are difficult to communicate. When you haven’t been a buyer, you can’t feel your negotiation and response. Is it impeccable? Perhaps in the eyes of buyers, you are a super bad salesman and don’t want to deal with you at all, but you still feel good about yourself because you can’t see the problem.

Is this the truth?

Most salespeople expect customers to come with orders. It’s best to sign the order and transfer the money as soon as you open your mouth, quote the price and discuss the details and quantities. But have you ever considered the Z variable that I specifically talked about in my management class, that is, peers? The order is not decided by you and the customer, but also by the third party or the reaction of the peers. How can you be confident that you can win the order when the quotation from your peers is 1/2 of yours?

What’s more, when I pay ten times the sample fee, get the sample from your domestic trade department, and then give it to your colleague to quote according to the sample? Therefore, all this is unknown. It is not the fault of others or customers to lose the order. In most cases, they are still incompetent.

 

Original Artical,Author:China Trade Agent,if repost,please give references :https://offers-bg.com/difficult-to-do-foreign-trade-now/

Like (1)
Previous November 9, 2019 7:33 pm
Next November 9, 2019 7:42 pm

Relevant Recommendation

  • N95/KN95 Masks Air Purifying Dust Pollution Vented Respirator Face Mask Mouth Masks

    N95/KN95 Masks Air Purifying Dust Pollution Vented Respirator Face Mask Mouth Masks In Stock Mask Packaging 5 PCS (+$15.00) 10 PCS (+$25.00) 20 PCS (+$35.00) Description for Product : Length: 5.9inch/15cm    Width: 5.1inch/13cm    Height: 1.2inch/3cm  Weight: 0.9oz/25g The United States and Canada:Arrival in  about 5-8 Business Days Introductions: Cover the nose and mouth and hang the ear straps on both sides of the mask on the ear; Fix the bridge of the nose in a nose to prevent dirty air from entering; Pull the mask to the lower jaw to create a three-dimensional breathing space. Best wear time is 8 hours. Widely used in the hospitals, restaurants, beauty salons, nail shops, pet shops gray sky, fog weather, and cleaning as well as other environments that require respiration. Features:1. Disposable KN95 masks, breathable, anti-dust, sanitary and convenient for using2. 95% filtration, a 360-degree three dimensional breathing space, provide anti-bacterial and anti-dust protection for you3. Made of high quality material, safe, soft and comfortable, reduce skin irritation4. High elastic rubber band, absorb sweat and not tight5. Folding thin section, lightweight…

    March 24, 2020
    1.8K0
  • The development of customer tools used by senior foreign trade personnel, if don’t know you will lose

    Finding foreign customers has always been a vexing problem for foreign trade salesmen. The cycle of developing customers is getting longer and longer, and the cost is getting higher and higher. This means that we need to spend a lot of time and energy to find foreign customers. In fact, now the network is very developed and there are already many methods of customer development. Finding suitable auxiliary tools will greatly improve the efficiency of customer development and get twice the result with half the effort. Below I will share with you three tools and techniques used by some senior foreign trade professionals to help you develop your customers efficiently. Finding customers is no longer a problem! I. Making Good Use of Tools to Develop Customers Efficiently When developing customers, we can use tools to help us develop customers more efficiently and accurately. 1. WhatsApp-Instant Messaging WhatsApp is an ideal marketing tool with more than 1.5 billion monthly active users. It can accurately reach our audience, promote our brand or product, and communicate with the public in real time. Its…

    November 12, 2019
    1.3K0
  • Matters Needing Attention for New Foreign Traders: Foreign Traders should Learn to Identify These 3 Common Traps

    Common Traps in Foreign Trade How to Identify Common Traps in Foreign Trade For many small and medium-sized enterprises, they want to get a “slice of the pie” in international trade and are often afraid of being cheated. In international trade, what are the traps that you may fall into, and how can your enterprise see through and avoid these traps at the same time … this is a problem. Today I will share with you three common traps in the process of foreign trade. Three Common Traps in Foreign Trade Trap ①: Foreign buyers demand credit Many enterprises are hot-headed at the sight of foreign businessmen demanding goods and fail to notice the hidden risks of payment methods. For example, some buyers allow enterprises to sell goods on credit. If they can sell the goods, they will give money. If they cannot sell the goods, they will keep a backlog and transfer the risks to the enterprises. recommends: L/C letter of credit is the best method of payment, and letters of credit issued by reputable banks are required, because…

    November 9, 2019
    6930
  • When it comes to products, even the foreign trade business of cattle will definitely step on this pit.

    Friends who do foreign trade all know how important it is for a foreign trade company to maintain customers and build brands by controlling product quality. The quality of a product is the vitality of a trading company. How far a company can go, how long it can go, how well it can do, how much it can do, the quality is definitely a hard standard. No matter how good your company’s service is, how professional your business is, how familiar you are with the market, how bad your quality management is, everything is useless. Whether it is a trading company or SOHO, to do a good job in quality management, we must have a systematic quality management system. Flora  has her own opinions on this aspect, and she is specialized in creating a quality management system. Let’s talk about how, as a trading company or SOHO, we can control the quality of suppliers’ samples and bulk goods. When chatting with many friends, I found that most people have mistaken ideas about quality management: they have repeatedly stressed the importance…

    November 12, 2019
    7870
  • Foreign trade worries: because I offered to pay for the sample freight, the customer attacked me personally

    Foreign trade salesmen will contact with all kinds of customers every day. There are many different things in the world. Customers from all over the world are different. Some customers are of high quality, while others make people speechless.What I want to share today is very sad, because I proposed that the freight of the sample should be paid by the customer, which led the customer to attack me personally. Such a thing is really impolite. Although doing foreign trade for many years, there are very few customers who openly carry out personal attacks and at most secretly scold them in their hearts. . .In particular, a few hundred dollars of sample freight can reflect such a strong reaction, which is quite speechless. Listen to me slowly. Samples will be requested immediately after the first reply. It can be said that this customer has the typical characteristic of an insincere customer: in the first letter of reply, he directly asked for samples. The day after I sent the letter, I received a reply from customer j: We are very interested….

    November 9, 2019
    8070
  • Lack of customers in foreign trade? In fact, the thinking is too narrow

    Recently, it is the peak season for foreign trade. Many foreign trade companies are busy with their orders. But there are also few customers who worry about it. What is better in our business is that we serve more customers and have more knowledge. What I often hear is: our business is not good, our business is special, and our business has few customers. This is a typical way of developing customers without opening their minds. For example, there is a copper carving customer who uses Ding Yi to develop foreign carpet dealers and gardening companies. Because customers who make long red carpets have to put handicraft decorations on both sides of the carpets, the isolated carpets are not of good quality. Garden design companies not only plant trees, but also put statues. This is like the current popularity of the small B market. Furniture dealers have begun to develop individual designers in foreign trade. Although their products are scattered, the volume is still quite large at the end of the year. To do foreign trade, to do small, can…

    November 9, 2019
    8820
  • In foreign trade, I can’t escape these circles after all

    In programming, a program that cannot be terminated by its own control is called a dead loop. English is called endless loop, and there is a movie called looper. The Chinese name “The Ring Messenger” is wonderful. You can look for it. Getting into this cycle is really painful. There are also a large number of such cycles in foreign trade. Of course, some of these cycles may be caused by the parties deceiving themselves and others. To give a few examples: Recruitment and retention mechanism Many companies are just like hotels. People come and go. They are all passers-by. There is a saying called “Iron Battalion and Running Troops”. It is normal for people to come and go, but it is not normal for people to come and go for a long time. It is not normal for an impetuous industry and an impetuous region. There is no need to do a mechanism to retain people if there are fewer people. Without a mechanism to retain people, people cannot be retained!Infinite cycle. It is strange that even birds know…

    November 12, 2019
    1.1K0
  • Foreign Trade Sharing-How Foreign Traders Work Efficiently

    Foreign Trade Sharing-How Foreign Traders Work Efficiently Let’s talk about the time allocation in general, starting with a foreign trade salesman entering the office in the morning (making tea and tidying up the table) First, open the web page to check the exchange rate situation, generally referring to BOC or the central bank. As a foreign trade salesman, it is necessary to know the trend of exchange rate in time. In addition, I usually have to look at the price trend of domestic raw materials. Generally, it can be completed in ten minutes at most. Second, open the mail client and then open the customer tracking table to see which customers have not contacted for some time. (I usually send them some greeting emails one by one according to the time of 2-3 weeks). The contents of the emails are different according to different objects. The advantages of doing this are: 1) keep in touch with the customer who has not made a deal so that he will always remember you. This is especially important when the customer is ready…

    November 12, 2019
    1.7K0
  • From foreign trade salesman to boss, I rely on this

    If one word is used to describe the foreign trade industry, then this word should be “busy”. Foreign trade friends, whether newcomers or old birds, supervisors or bosses, eight out of ten, are in a very busy state. But while getting busy, many people forget what they are doing, more orders and better customers. Or is it a bigger market? Most people move forward like headless flies. As for strategy, not to mention, they all take one step at a time. This article by “Julius Caesar” in the rice circle may enable you to find out your own position. He will help you to plan clearly what to do at any stage from the beginning to the end of your career. Foreign trade is not a good path, it can only be a career. Only in this way can one be a career. What I share with you today is: as a foreign trader, how should we plan our career development? Can you plan your own development path with half the effort and do you have any reliable models or…

    November 9, 2019
    7520
  • In the first three quarters, Foshan’s import and export reached 362.6 billion yuan, with private enterprises contributing more than 60% of its total foreign trade

    On the 25th. October 2019, the reporter learned from Foshan Customs that in the first three quarters of this year, Foshan’s total foreign trade import and export value was 362.6 billion yuan, up 4.8% from the same period last year. Among them, the total value of Foshan’s foreign trade in September was 44.48 billion yuan, up 21.5%. From the perspective of foreign trade formats, the general trade toughness has further shown, and emerging trade formats have increased significantly. In the first three quarters, Foshan imported and exported 1936.33 billion yuan in general trade, up 6%, accounting for 53.4% of Foshan’s total foreign trade value in the same period. It is noteworthy that new trade formats are developing rapidly, with imports and exports of 5.02 billion yuan through cross-border e-commerce trade, up 88.5%. Private enterprises are still the main force in Foshan’s foreign trade. In the first three quarters of foreign trade import and export, the proportion of private enterprises further expanded, and the endogenous power continuously increased. Data show that from January to September, the import and export of private…

    November 9, 2019
    7940